
Business Continuity Plan Disclosure Statement
Dempsey Lord Smith, LLC (“DLS” or the “Firm”) has developed a Business Continuity Plan “BCP” to respond to significant business disruptions “SBD” of varying degrees, and this document explains our processes and procedures to recover from these disruptions. By their very nature, SBDs are unpredictable, vary in the degree of severity, and are in most cases not under the control of DLS. Our Firm is a fully-disclosed introducing broker/dealer who clears, executes, settles its trades, and holds custody of client funds through our clearing firm National Financial Services, LLC, and therefore we rely heavily on their ability to respond to these business disruptions. DLS also relies on other entities such as insurance companies, mutual fund companies, telecommunication companies, power companies, etc. to operate our Firm’s business. In the event of an SBD, DLS will work with these vendors to ensure the quickest possible recovery of our operations depending on the severity of the disruption. However, if our firm is unable to recover from a SBD, our clearing firm will be able to provide our clients with access to their funds and securities by contacting National Financial Services, LLC at 617.563.5977 or by their web site www.nationalfinancial.com.
Our business continuity plans include provisions for events that affect our firm specifically, such as a fire in our building, or events that affect the entire region, such as severe weather, power outages, etc., or events that affect the markets as a whole such as political crisis, terrorist attacks, etc. Our Firm has procedures to back-up our critical data electronically, store these back-ups at an alternate location in case our offices are affected by a SBD, and provide alternate office locations in case our offices cannot be accessed. Our clearing firm National Financial Services, LLC also has a business continuity plan that addresses these possible disruptions, including data back-up at separate geographic locations, alternate communication sites, alternate physical locations available for use, etc., and these plans are reviewed, and tested regularly to insure clients will have access to funds and securities with minimal delays. Our goal is to provide our clients with least amount of disruption as possible, and any delays that are not affecting the markets’ ability to trade as a whole should be less than a day according to National Financial Services, LLC’s BCP.
Contact Information
In case of an SBD that affects our firm’s operations these are the following ways that clients may try to contact our firm:
- By Telephone Rome - 706.238.9575 Calhoun - 706.625.9756
- By Fax Rome - 706.238.9578 Calhoun - 706.625.9881
- By Email Service@dempseyi.com
- Online www.dempseyi.com
- In Person Rome, GA 901 N Broad Street Suite 400
Calhoun, GA 320 S Piedmont St
National Financial Services, LLC Contact Information
In case of an SBD that affects our firm’s operations, and our clients are unable to contact Dempsey Lord Smith, LLC:
Dempsey Lord Smith, LLC’s BCP document can be obtained by request at the following address:
Dempsey Lord Smith, LLC
C/o Business Continuity Plan
901 N Broad Street Suite 400
Rome, GA 30161 |